Ups

Annoying! I ordered Photoshop Elements 11 on the 7th November. Apparently UPS tried to deliver it on the 14th, when I was at home, couldn't get in, took it back, and haven't bothered telling me about it. And the depot is 50 miles away, so I'm damned if I'm going after it...

Citylink are terrible - they have said they have attempted delivery, but lied! I have been in all day and no card no nothing. When I asked for them to ask the driver to tell me the colour of the door he got it wrong.

If you google it you'll find it's a common occurrence with some companies :/

Finally FINALLY got my copy of Photoshop Elements 11 delivered.

It wouldn't install... *Incorrect serial number. Please enter correct serial number*

Adobe's experts couldn't get it to work. I was online with them for over an hour. I *could* have made it easier by letting them remote into the laptop to work on it, but there is only one person who remotes into this laptop...and that is me...

Eventually I discovered it was the installer that was buggy...it wasn't correctly deleting the trial version of the software. Once I'd manually deleted and de-registered the trial software, *then* it installed.

I'm glad it did. Because it is very usable